At Pioneer Thermal, we respect your privacy and are committed to protecting your personal information. Any data we collect is handled in accordance with applicable privacy laws and used only for purposes relevant to your interactions with Pioneer Thermal.

We collect information through website contact forms, newsletter sign-ups, and anonymized website analytics to help improve our services and communication.

All processing of personal information is carried out in compliance with current privacy regulations, ensuring confidentiality, integrity, and the proper use of your data.

Pioneer Thermal will never sell your information or share it with third parties for marketing purposes. We will only disclose information when required to comply with legal obligations, lawful requests, or government authorities.

Contact Forms

When you submit a contact form through our website or engage with us via social media platforms, we collect the information you voluntarily provide—such as your name, phone number, and email address.
This information is used solely to respond to your inquiry or provide the assistance you requested.

We do not use the information for any other purpose, nor do we share or sell it to external parties.

Newsletter

If you choose to subscribe to our newsletter—either by signing up on our website or providing consent through another channel—we will use your email address to send you updates, product information, service changes, announcements, or other relevant content.

You may unsubscribe at any time by using the link included at the bottom of each newsletter or by contacting us directly.

Cookies

To improve your browsing experience, our website uses cookies—small text files stored in your browser to help the site remember your preferences and understand how it is being used.

You may configure your browser settings to block cookies or notify you when they are used. However, disabling cookies may affect the functionality of certain website features or services.

Types of Cookies Used

First-party cookies
– Set directly by our website to support essential site functionality.

Third-party cookies
– Set by external services integrated into our website (such as analytics tools).

How We Use Cookies

Pioneer Thermal uses cookies primarily to analyze website performance and user behavior. This includes tracking metrics such as visitor volume, popular pages, and functionality issues.

To do this, we use Google Analytics, a widely used analytics service. Google Analytics sets cookies that collect anonymized information about how visitors use our website. This data cannot be used to identify you personally.

If you prefer not to allow Google Analytics to collect anonymized data, you can opt out using the following resources:

Please fill out below form, we will contact you within 1 working day, please pay attention to the email with the suffix @ptheatsink.com.

Or send email to mia@ptheaksink.com directly